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Testimonials

About BestRez Online Reservation Software

Bob Pool
Sleepy Forest Resorts

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My family and I began operating lodging in Big Bear 32 years ago. We computerized our reservations in 1987, but by the year 2000, we knew there must be a better way to protect data and offer online guest access. So, in 2001, we moved all of our reservation management to BestRez. This revolutionized the way we offered, booked, tracked, and got paid for reservations. Our guests seldom need to call us, and most never do. From our website, they can quickly click a link to BestRez and see what we have available for them, and what online discounts we offer. They see pictures and descriptions of each unit, and with a couple more clicks they book and pay online, in advance. For auditing purposes, BestRez seamlessly integrates with online credit card gateways an d those tie to our online banking. We can manage everything online from anywhere in the world. Since all of our inventory is online, there has never been a double booking!

You don't have to jump all the way in like we did. You can just put a few rooms on and try it out. However, the best value in our opinion is achieved when BestRez is used for the entire reservation system. In over 10 years we have not lost a single reservation. We could not say that before BestRez. The amazing staff at BestRez are always asking for our opinions and upgrading the system to meet our changing needs. As their biggest fan, I would be happy to answer questions if you are interested in getting your property online by using the easiest-to-use system I know.

Carol Bohrer
InBigBear.com

I have been with BestRez or over a year now. I was reluctant to use an online booking service. This was the best move I have done since I have been in the vacation rental business. (10 years). Can you imagine waking up in the morning to confirmed reservations? It is great, making money $$ while I am sleeping.

  • Their customer service is the best! When I call they answer.
  • The Price is Right.
  • More than 80% of all my rentals are done through BestRez, which gives more free time.
  • And, it is easy to use.

Online Booking is the way to go with BestRez.

Brandon Schlarmann
Big Bear Manor Spa Cabins

BestRez is our 24 hour online booking agent. that allows us to get reservations all day and night long. Without BestRez we would have to answer our phones all day and night long and never get any free time. That's hard in a two-three person operation. It also helps in the event of a dispute or cancellation as the guest must agree to our policies icluding cancellation or they will not be allowed to book. We have never lost a dispute when the guest booked it online. That has saved us hundreds of dollars each year.

Cristina
Oak Knoll Lodge

BestRez Has been very good for our business. They also have a great technical support!!

About TelState International Corporation

TSI is owner, operator and developer of BestRez. TSI has been developing high end web sites since 1994. BestRez began as a project for a lodge owner in 2001, evolving to a full reservation site with numerous satisfied customers. Below are some comments from companies that have used TSI on other programming projects over the years. It gives you a flavor or our commitment to our customers.

Testimonials About TSI:


Scott Sizemore, Director
New Media Consulting

Telstate International (TSI), has been the primary online engineering group for New Media Consulting for almost 10 years. No matter if we have been working on a simple maintenance project, designing a complex online property with multiple dynamic applications, or adding a new application to an existing program, TSI shows the same dedication and quality to all projects.

Beyond attention to detail and delivery of promised results, TSI is our go-to programming partner for their ability to propose and build solutions where none have existed before, showing an amazing degree of innovation when confronted with challenging projects.

It is with great confidence that I recommend Telstate.

Dennis Brondi, Director of Marketing Communications
Power-One, Inc.

Perhaps the most accurate testimonial that I can give to describe the value brought by Telstate International (TSI) is to share the comments of some of our sales-channel partners; they said that www.power-one.com is the best web site in our industry. In the decade that I have worked with them, TSI has consistently selected the best programming environment for our needs to facilitate delivering content-rich web solutions that were within budget and on schedule.

In addition to writing code, TSI provides infectious levels of enthusiasm that truly make them a pleasure to work with. They thrive on challenges and their creativity has time-and-time again complemented my ideas on how to communicate the advantages of Power-One’s technically-complex products via our web site.

Denise Zuckerman, President
CIVICUS Learning, Inc.

It is with great honor that I write a testimony to the quality team at TSI and their state of the art work. TSI is a very proactive company. The team has been clear, concise, and thorough with communication and task completion throughout our eight year relationship. I have been extremely impressed with TSI service. More often than not, edits and modifications to the site that I've asked them to do, have already been thought of, and TSI team members are poised to employ them upon request. Then there are the quality suggestions thought up by the TSI team that I would have never thought of yet they prove to greatly enhance the CIVICUS vision and the web site.

If there is one thing I have learned it's the importance of quality relationships developed with those who are assisting me in realizing the CIVICUS vision. These relationships are built over many years, through many experiences and are based on integrity, loyalty, and quality work ethics. The integrity, loyalty, and quality work ethics that TSI team members have demonstrated towards CIVICUS Learning, Inc. and our vision over time is unparalleled.

I, on behalf of the CIVICUS Learning, Inc. team, highly recommend, without reservation, the team at TSI to anyone looking for a thoroughly professional Web development company.